Terms and conditions

TERMS AND CONDITIONS:

FOR BOOKING LESS THAN 15 DAYS FROM CHECK IN:

On the act of confirming your booking, you have to make a payment of 100% of the total amount.

In alternativs, it may be required the garancy of the payment with pay pal or credit card.

FOR BOOKING MORE THAN 15 DAYS FROM CHECK IN:

On the act of confirming your booking, you have to make a payment of deposit of 30% of the total amount with credit card,Pay Pal or by bank transfer that will be comunicates by email.


The amount of deposit of 30% will be not refunded in any circumstances.

As soon as we will receive the deposit, we will send you a confirmation letter with booking number of your reservation. 

Until you recive a confirmation letter with your booking number, your reservation is not confirmed.

 

After the booking confirmation, the reservation will be NON REFUNDABLE.

TERMS FOR BOOKING CANCELLATIONS:

In case of: 

- cancellation with more 40 days from your check-in: 30% of the total amount.

- cancellation less than 40 days from your check-in: 100% of total amount. 

The reservation will only be definite when you receive the letter of confirmation your payment and number of your reservation.

In case of Pay Pal payment, please make sure you have correctly entered the number and expiry date of your credit card. In the case of such references not being valid the reservation would be automatically cancelled without notice. 
Please also check that the expiry date of the credit card you are using is later than the date of check out. 

The balance of the stay will be paid directly to the hotel on the day of your check-out.. 

Upon check-in, it will be asked your credit card numbers to guarantee fixed costs, extra charges and balance at check-out.